Senior Platform Engineer Praxon Digital Remote U.S

Introduction: The Role of a Power Platform Operations Engineer

In the modern digital enterprise, the ability to rapidly build, automate, and analyze business data is a critical competitive advantage. The Microsoft Power Platform suite—encompassing Power Apps, Power Automate, Power BI, and Power Pages—has become the cornerstone for this citizen and professional developer revolution. However, as the scale and complexity of these low-code and pro-code solutions grow, so does the need for sophisticated operational governance, monitoring, and support.

This is the domain of the Power Platform Operations Engineer. This role is not solely about building new applications; it is about ensuring the reliability, performance, and scalability of the entire platform ecosystem. As a crucial bridge between development teams, infrastructure specialists, and business users, the Operations Engineer ensures that the solutions empowering the business are robust, secure, and continuously available. If you are a professional who thrives on solving complex technical puzzles, optimizing system performance, and enabling innovation through operational excellence, this position offers a challenging and impactful career opportunity.

A Deeper Look into the Role and Its Strategic Impact

The Power Platform Operations Engineer functions as the guardian and optimizer of the organization’s Power Platform environment. Your work directly influences the digital employee experience and the effectiveness of critical business processes.

Your primary mission will be to:

• Ensure Platform Health and Performance: Proactively monitor and manage all Power Platform components to guarantee high availability and a seamless user experience, directly impacting productivity and business continuity.

• Implement Proactive Observability: Move beyond reactive support by building a comprehensive observability framework that provides deep insights into system behavior, allowing you to identify and resolve issues before they affect users.

• Drive Strategic Platform Adoption: Lead the integration and governance of next-generation Microsoft technologies like Microsoft Fabric, ensuring the organization’s analytics and data governance capabilities are scalable and future-proof.

• Foster a Culture of Continuous Improvement: Collaborate across teams to turn operational data and incident learnings into actionable improvements, refining processes and enhancing the overall stability of the business application landscape.

Detailed Key Responsibilities: A Breakdown of Daily Activities

Your day-to-day responsibilities will be dynamic, blending hands-on technical work with strategic collaboration. They can be categorized into several core areas:

1. Platform Management and Monitoring (30%)

• Monitor & manage the health, performance, and capacity of all Power Platform environments (Development, Test, Production).

• Configure and maintain observability solutions using Azure Monitor, KQL, Application Insights, and Log Analytics to create a unified view of platform health.

• Establish and refine dashboards and alerting rules to provide real-time insights and proactive notifications on potential issues.

2. Incident and Problem Management (30%)

• Serve as a key point of escalation for complex technical issues, performing advanced troubleshooting and root cause analysis (RCA) for production incidents.

• Participate in the formal incident management process, coordinating responses and communications during critical system events.

• Lead and document thorough post-incident reviews, ensuring that permanent corrective actions are implemented to prevent recurrence.

• Participate in a structured after-hours on-call rotation to provide 24/7 support for business-critical systems.

3. Collaboration and Process Improvement (20%)

• Collaborate with Development teams to establish operational readiness criteria for new applications and ensure best practices are followed.

• Work with Infrastructure teams to manage underlying Azure resources (App Services, Functions, Logic Apps) that support Power Platform solutions.

• Partner with Business teams to understand their processes and identify opportunities to improve operational workflows and user support.

4. Strategic Platform Development (20%)

• Drive Microsoft Fabric adoption for advanced analytics, data governance, and scalable data pipelines integrated with the Power Platform.

• Develop and maintain scripting and automation (using Python, Azure CLI, or PowerShell) to streamline operational tasks, such as environment provisioning, user management, and report generation.

• Contribute to the platform’s long-term governance and scalability strategy, establishing guardrails and policies that enable safe and efficient innovation.

The Ideal Candidate: A Blend of Technical Expertise and Operational Acumen

We are seeking a professional who possesses a unique combination of deep technical skills, practical experience, and a proactive mindset.

Required Technical Qualifications & Hard Skills:

• 4–7 years of hands-on experience in administering and supporting the Microsoft Power Platform, including deep knowledge of:

  • Power Apps (Canvas and Model-driven)

  • Power Automate (cloud and desktop flows)

  • Power BI (data modeling, reporting, and administration)

  • Power Pages

• 3–5 years of direct experience in production/operational support roles, with a proven track record of managing and troubleshooting live business applications.

• Strong expertise in observability, including designing and implementing monitoring, alerting, and logging solutions.

• Hands-on experience with Azure monitoring tools, including writing KQL (Kusto Query Language) queries, configuring Azure Monitor, and utilizing Application Insights and the Power Platform Admin Center.

• Proficiency in scripting and automation with languages such as Python or Azure CLI to automate repetitive operational tasks.

• Knowledge of Microsoft Fabric integration with the Power Platform for governance, data analytics, and scalability.

• Experience with the broader Azure full stack ecosystem, including App Services, Azure Functions, Logic Apps, and Data Services.

Preferred Credentials:

• Microsoft certifications such as PL-400 (Power Platform Developer) or PL-600 (Power Platform Solution Architect) are highly preferred and will be given significant weight.

Crucial Soft Skills and Competencies:

• Analytical Problem-Solving: You possess an innate ability to perform root cause analysis, systematically breaking down complex issues to identify the underlying source of a problem.

• Effective Communication: You can articulate technical concepts clearly to both technical peers and non-technical business stakeholders, especially during high-pressure incident management scenarios.

• Proactive Mindset: You don’t wait for failures to happen. You actively seek out potential weaknesses, monitor trends, and implement improvements to prevent future incidents.

• Collaborative Spirit: You thrive in a team environment and understand that the best operational outcomes are achieved through close collaboration with development, infrastructure, and business teams.

Why Join Us? Beyond the Job Description

This role is more than a list of responsibilities; it is a chance to build a career at the forefront of enterprise technology.

A Culture of Innovation and Stability:
You will be working with cutting-edge Microsoft technologies, with the support and resources of an established organization that is committed to digital transformation.

Meaningful Work with Tangible Impact:
The systems you maintain and optimize are directly involved in the core operations of our business. Your work ensures that thousands of employees can do their jobs effectively every day.

Competitive Compensation and Benefits Package:
We offer a comprehensive package that reflects the importance of this role, including:

• A competitive base salary and a performance-based annual bonus.

• A full suite of health benefits, including medical, dental, and vision insurance.

• A robust 401(k) plan with company matching.

• Generous paid time off and flexible holiday policies.

Commitment to Your Professional Growth:
We are invested in your long-term development. You will have access to:

• An annual professional development budget for certifications, conferences, and courses.

• Access to a dedicated Microsoft sandbox environment for testing and learning.

• Clear pathways for career advancement into senior engineering or architecture roles.

How to Apply: Your Next Career Step

If you are a strategic thinker with a passion for ensuring system reliability and you meet the qualifications outlined above, we encourage you to apply.

Please submit the following documents through our online application portal:

1. Your most recent resume/CV, tailored to highlight your experience with the Power Platform and Azure operational support.

2. A compelling cover letter that explains why you are the ideal candidate for this specific position. Please mention a challenging operational issue you resolved and the impact it had.