Live Operations Manager Aristocrat Gaming United Kingdom

Company Profile: Aristocrat Gaming and Technology

Aristocrat (ASX: ALL) is a world leader in gaming content and technology, creating some of the most recognizable and engaging experiences across both land-based and digital ecosystems. With a rich history spanning over seven decades and a presence in more than 100 countries, Aristocrat is synonymous with innovation, entertainment, and responsible play. Our portfolio includes acclaimed titles and cutting-edge hardware, supported by our PixiCap and Anaxi digital platforms, which serve a massive global player base.

We are more than a gaming company; we are a global technology enterprise where creativity meets complex engineering. Our teams work at the intersection of art, mathematics, software development, hardware engineering, and regulatory compliance to deliver moments of joy to millions of players worldwide.

Worldwide Recruitment Announcement

To fuel our next phase of global growth and product innovation, Aristocrat is launching a major international recruitment initiative. We are seeking passionate technologists, creative designers, and commercial professionals to join our teams across key international hubs. This expansion underscores our commitment to building a borderless talent network that drives our global strategy.

Geographic Scope of Openings: Positions are available across Asia, Canada, Europe, Australia, the USA, the Middle East, and other regions.
Eligibility: ALL NATIONALITY CAN APPLY. We are building globally diverse teams and welcome qualified candidates from every background.
Application Portal: Official Aristocrat careers website (link provided in final section).

Position Focus: Senior Software Engineer – Game Development Platform

While we are hiring for numerous roles, the following represents a critical and representative position within our global technology organization. This role exemplifies the technical challenges and international collaboration at the heart of our operations.

Role Mission and Impact

As a Senior Software Engineer on our Game Development Platform team, you will architect and build the core tools, services, and frameworks that empower our global studios to create next-generation gaming content faster and more efficiently. Your work will have a multiplier effect, directly influencing the productivity of hundreds of developers and the quality of games experienced by millions of players.

Key Responsibilities and Outcomes

• Platform Architecture & Development: Design, build, and maintain robust, scalable backend services and APIs that form the foundation of our shared game development platform. This includes systems for asset management, player data simulation, build orchestration, and live operations tooling.

• Developer Experience Optimization: Create intuitive SDKs, libraries, and development tools that abstract complexity and accelerate game development cycles for internal studios worldwide. Your success is measured by developer adoption and satisfaction.

• Cross-Studio Collaboration: Work directly with game engineering teams across Sydney, Las Vegas, Bangalore, and other global hubs to understand their pain points, gather requirements, and iterate on platform solutions that solve real-world development challenges.

• Performance and Reliability Engineering: Ensure all platform services meet stringent requirements for low-latency, high-availability, and fault tolerance, capable of supporting a global, 24/7 live operations environment.

• Technical Leadership & Mentorship: Provide technical guidance, conduct code reviews, and share best practices with engineers across the global organization, fostering a culture of excellence and continuous improvement.

• Compliance by Design: Engineer solutions with global regulatory compliance (Gambling Commission, GLI, etc.) as a foundational requirement, ensuring all tooling supports the necessary certification and audit trails.

Required Qualifications and Expertise

Technical Competencies (Mandatory)

• Professional Experience: 5+ years of software engineering experience with a proven track record of designing, deploying, and maintaining complex, high-traffic backend systems.

• Core Programming Proficiency: Expert-level skills in C# and .NET Core/.NET 6+ and/or Java ecosystems. Strong understanding of object-oriented design, design patterns, and data structures.

• Cloud-Native Development: Hands-on experience with major cloud platforms (Microsoft Azure strongly preferred, AWS or GCP acceptable) including services like Azure Kubernetes Service (AKS), App Services, Cosmos DB/SQL DB, and Service Bus.

• API & Microservices Architecture: Deep experience in building RESTful and gRPC APIs, and implementing distributed systems using microservices principles. Knowledge of API gateways and service meshes is advantageous.

• Data & Database Mastery: Proficiency with both SQL (e.g., SQL Server, PostgreSQL) and NoSQL (e.g., Redis, Cosmos DB) databases, including schema design, performance tuning, and caching strategies.

• DevOps & Automation Mindset: Experience with CI/CD pipelines (Azure DevOps, GitHub Actions), infrastructure-as-code (Terraform, Bicep), containerization (Docker, Kubernetes), and monitoring tools (Application Insights, Datadog).

Industry-Specific Knowledge & Soft Skills

• Collaboration in a Global Matrix: Demonstrated ability to work effectively and autonomously as part of a distributed, cross-cultural team across multiple time zones.

• Problem-Solving Orientation: A proactive and analytical approach to breaking down complex, ambiguous problems into actionable engineering plans.

• Communication Excellence: The ability to articulate complex technical concepts clearly to both technical and non-technical stakeholders across the global business.

• Passion for Quality and Craft: An intrinsic drive to write clean, maintainable, and well-tested code, and to mentor others in doing the same.

• Regulatory Awareness: An understanding of working in a regulated industry is a significant plus, though not a prerequisite for exceptional candidates.

Career Development and Benefits at Aristocrat

Growth Trajectory

Aristocrat is committed to your long-term career journey. This role offers a clear path for advancement, whether your ambition lies in deepening your technical expertise as a Principal or Fellow Engineer, or moving into engineering leadership as a Technical Director or Engineering Manager.

• Aristocrat Academy: Access to a comprehensive internal learning platform with thousands of courses on leadership, new technologies, and gaming industry fundamentals.

• Global Conference & Certification Budget: Annual allowance to attend leading tech conferences or pursue advanced certifications.

• Internal Mobility: With studios and offices worldwide, you will have opportunities for short-term exchanges or permanent transfers to experience different cultures and projects.

• Innovation Time: Dedicated time for research, prototyping, and contributing to internal open-source projects.

Comprehensive Global Remuneration Package

We offer a competitive total rewards package designed to attract and retain world-class talent, adjusted for your local market.

• Base Salary: A competitive salary benchmarked against top technology companies in your region.

• Performance Bonus: An annual bonus tied to both company and individual performance.

• Equity Participation: Eligibility for long-term incentive plans, connecting your success directly to the company’s growth.

• Health & Wellbeing: Comprehensive private medical, dental, and vision insurance for you and your family, along with mental health and wellness programs.

• Retirement Planning: A generous employer-matched pension or superannuation scheme.

• Work-Life Integration: We offer flexible hybrid working models for most roles, generous paid time off, and inclusive parental leave policies.

• Relocation Support: For successful international candidates, we provide full visa sponsorship and robust relocation assistance.

Our Commitment to a Global and Inclusive Workforce

The statement “ALL NATIONALITY CAN APPLY” is a reflection of our core belief that innovation thrives on diversity. Our games are played by a global audience, and our products are built by global teams. We actively seek and value:

• Cognitive Diversity: Different ways of thinking and problem-solving that arise from varied cultural, educational, and life experiences.

• Global Market Resonance: Teams that inherently understand the nuances and preferences of players from different regions.

• Inclusive Culture: We foster an environment where every employee feels they belong, can be their authentic self, and has an equal opportunity to succeed.

We partner with top-tier global immigration law firms to provide end-to-end visa and relocation support for you and your family, making international employment as seamless as possible.

The Application and Interview Process

Stage 1: Application & Initial Review

1. Online Application: Submit your resume/CV and profile via our careers site. A tailored cover letter highlighting your relevant platform experience is recommended.

2. Recruiter Screening: A 30-minute initial call with a Talent Acquisition partner to discuss your background, motivations, and the role in more detail.

Stage 2: Technical Assessment

3. Technical Deep-Dive Interview (60-75 mins): A conversation with a senior platform engineer focusing on system design, architectural patterns, and past project experiences.

4. Live Coding Session (60 mins): A practical, collaborative coding exercise focused on problem-solving, code quality, and communication, using a language of your choice from our tech stack.

Stage 3: Final Evaluations

5. Cross-Functional Interview (45 mins): A meeting with a potential stakeholder from a game studio or product management to assess collaboration and impact.

6. Hiring Manager & Leadership Conversation (60 mins): A discussion focused on team fit, career aspirations, and leadership principles.

Stage 4: Offer & Onboarding

7. Offer Extended: A detailed verbal and written offer covering compensation, benefits, and start date.

8. Global Onboarding: A structured virtual onboarding program connecting you with your global team and providing all necessary tools and context, followed by potential in-person immersions.